NHS IMAS offers National Health Service (NHS) organisations that need short or medium term support, the means to access the management expertise that exists throughout the NHS.

Meet the team

NHS IMAS is made up of Partners and pool members from the NHS. They are supported by:

  • a small core team who manage the programme and assignments
  • a hand-picked selection of independent consultants who NHS organisations rate

Please note that from 1 April 2016, the Intensive Support Teams will be part of NHS Improvement.

NHS Improvement brings together Monitor, NHS Trust Development Authority, Patient Safety, the National Reporting and Learning System, the Advancing Change Team and the Intensive Support Teams.

You can find more information at NHS Improvement.

NHS IMAS Core Team

Richard Jeavons

Richard is Senior Partner for NHS IMAS. Richard is also Chief Executive of the Independent Reconfiguration Panel (IRP), which advises the Secretary of State for Health about disputed NHS service change. Richard is a highly experienced Chief Executive working in National, regional and local roles.

In addition to leading on high-profile programmes for the Department of Health his frontline leadership roles have included over 13 years as a Chief Executive at a large Children's Hospital Trust, two Health Authorities, and a Strategic Health Authority.

Janet Walter

Janet has been Managing Partner since NHS IMAS was established in 2008. She has a wealth of experience having held Executive Director positions in the NHS for 18 years. Her appointments have spanned across a diverse range of NHS organisations including national programmes, a Strategic Health Authority (SHA), an Ambulance Service and a Mental Health and Community Services Trust.

Janet has also been an Executive Coach for over six years and possesses a balanced, action focused, high energy and enthusiastic approach including Neuro-Linguistic Programming (NLP) and Myers-Briggs Type Indicators (MBTI). In addition to Executive Coaching, she can give professional advice on capacity and capability development, fitness for purpose reviews, problem solving, leadership and motivation.

Sabrina Armstrong

Sabrina has joined us as Programme Director from her previous role within Calderdale and Huddersfield NHS Foundation Trust where she was Assistant Director of Corporate Affairs.

Gemma Jones

Gemma is a Senior Programme Manager at NHS IMAS and has been an integral part of the team since our inception. She has undertaken a number of roles on national programmes including Project Manager in the Communications and Stakeholder Engagement Directorate at NHS Connecting for Health. Gemma is responsible for coordinating and managing a programme of assignments and has also undertaken assignment work for NHS IMAS.

Gemma also has extensive experience in events management and stakeholder engagement, gained from working in high profile roles in both the public and the private sector.

Peter Cavanagh

Peter is a Senior Programme Manager with NHS IMAS. He has experience in communications and stakeholder engagement and has worked on numerous national and high profile NHS priorities in his previous role at the Department of Health. 

Before joining the Department, Peter worked at the Audit Commission where he successfully managed a programme of audit and inspection work across Local Government and NHS organisations, including Comprehensive Performance Assessments.

Priya Bala

Priya has joined us as a Programme Manager from NHS England where she was Planning and Reporting Manager in the Medical Directorate. She has previously worked at the Department of Health as a Workforce Analyst.

Daniel Wood

Daniel has joined the team as a Programme Manager from NHS Improving Quality (NHS IQ). Daniel's role at NHS IQ was as Business Management Team Lead for the Improving Capability Directorate where he coordinated key business activities, including business planning, reporting and  financial management. Prior to that Daniel was a Complaints Administrator for a Local Authority, dealing with complaints regarding social care.

Julia Taylor

Julia has joined us as a Programme Manager from the Department of Health.  Julia worked at the Department for over 17 years primarily in business management roles supporting senior management teams in corporate and NHS facing functions on resource management, planning, audit and assurance.   

During her time at the Department Julia also worked  on several cross Departmental implementation and improvement projects led by the Corporate Programme Office.

Debra Coulson

Debra has joined us as NHS IMAS Business Support Manager. Her previous role was within the Customer Contact Centre at NHS England. Prior to this Debra spent 22 years in the media industry where she was responsible for a large team creating advertisements for newspaper and online purposes. She has extensive administrative experience and is keen to develop her skills within the NHS.

Calvin Bell

Calvin has joined NHS IMAS as PA to the Managing Partner and Programme Director. He is looking forward to a new challenge following 29 years at Royal Mail where he held various posts including Resourcing Manager, Finance Executive Assistant and Plant Support Manager roles all within the Bradford and Leeds catchment area.

Intensive Support Team

Nigel Coomber

Nigel is Director of the NHS IMAS Intensive Support Team (Elective and Cancer). 

He has worked with more than 25 Trusts across England during his time with the Intensive Support Team (IST). He has also undertaken several NHS IMAS assignments, including eight months as Director of Performance and Commissioning for a cluster of PCTs in London. 

Nigel has over 20 years experience working in the NHS. Having started his career as a management trainee, Nigel held a variety of general management posts in hospitals in the North East, and Norfolk. After a period with the National Patients Access Team, Nigel took up the role of Director of Operations at a large acute trust, which he held for three and a half years prior to joining the IST.

Russell Emeny

Russell Emeny is Director of the NHS IMAS Emergency Care Intensive Support Team (ECIST). Russell has worked with various NHS organisations, providing consultancy support and programme direction

A nurse by background, he has held a succession of senior management positions, which included roles as Director of Operations, Director of Strategy, Director of Commissioning and Deputy Chief Executive.  In 2006, he joined the national 18 Weeks Programme and following the successful delivery of the 18 Weeks standard, led the 2009 Emergency Services Review (ESR) commissioned by the Strategic Health Authorities. As an outcome of the review, the ECIST team was established to support local health communities increase the resilience and safety of their urgent and emergency care programmes and delivery of the national emergency access standards. 

Stephen Duncan

Stephen is Head of the Emergency Care Intensive Support Team. He is a skilled health service manager with over 23 years of clinical and managerial practice.  He has experience in operational management, improvement methodologies, clinical engagement and leading transformational change. He has held a number of senior positions across the NHS and in 2010 became a graduate of the Kings Fund Top Managers Programme. Stephen started his clinical career in 1990, working in Emergency Medicine and Paediatrics across the Home Counties, Central London and the USA. 

From clinical management Stephen made the move to general management where he has held a number of senior and board roles in various acute hospitals.  These have included Service Manager, Divisional General Manager, Head of Operations (Elective & Emergency Care), and Associate Director of Access.

Peter Kennedy

Peter Kennedy is Head of NHS IMAS Intensive Support Team (Elective and Cancer).

He has worked with many acute trusts across the country providing support within elective services. Peter has a professional background in nursing, He then moved into general management where he has worked in senior operational posts at a number of acute trusts.

Stacey Harrison

Stacey is Business Manager for the Intensive Support Team. Stacey joining the NHS IMAS team as PA to the Intensive Support Team in 2011 she then moved into the role of PA to the Managing Partner and then Business Support Manager for the Core NHS IMAS team before returning to work with the Intensive Support Team.  She has extensive administrative experience in the NHS and is now looking forward to a more operationally focused role.

Emergency Care Intensive Support Team

Dr Vincent Connolly

Dr Vincent Connolly is a consultant physician at The James Cook University Hospital, Middlesbrough. He combines his clinical work with his seconded role as National Clinical Lead for the Emergency Care Intensive Support Team. He trained in Glasgow, London and North East England. His research interest is in epidemiology, social deprivation and mortality for which he achieved an MD in 1998 on the Impact of Social deprivation on Diabetes. His medical specialty is Diabetes and Endocrinology although recently he has been more focussed on Acute Medicine.  

He helped establish the Acute Assessment Unit in 1998 and developed the Ambulatory Emergency Care service as part of the service. In 2004, the team won the Hospital Doctor, Acute Medicine Team of the Year.  In his own Trust he has held a variety of senior clinical leadership posts.

Mark Ellis

Mark Ellis has been an Intensive Support Manager with the Emergency Care Intensive Support Team since its original inception in 2009.

A nurse by background, Mark has held a number of senior manager positions in and across the NHS in both England and Wales. In 2002, Mark set up and ran the Welsh Emergency Care Access Collaborative, a national improvement programme incorporating all health and social care communities across Wales. In 2004, Mark was appointed to the position of National Emergency Care Lead for the Welsh Assembly Government, leading the NHS on Emergency Care reform across Wales. More recently Mark has held Director level positions in two UK ambulance trusts in service transformation.

Coreen Eastes

Coreen joined the Emergency Care Intensive support Team during October 2011.

A nurse by background, Coreen has worked across both clinical and senior managerial roles. Her clinical background is in emergency, trauma & orthopaedics and community. Whilst her managerial career has taken the path of operational, programme management  and the commissioning field, spending the last seven years in the acute sector working on service development and transformational change at Director level.

Diane Fuller

Diane Fuller is part of the Emergency Care Intensive Support Team (ECIST). Since joining ECIST Diane has worked with many acute trusts and local health communities across the country. She provides bespoke consultancy support which ranges from one off assurance reviews to facilitating major local health community improvement programmes in addition to undertaking NHS IMAS assignments.

A nurse by background, Diane went on to undertake the general management training scheme in Bristol. Since then she has held a number of senior management roles in acute trusts across the country, these include Divisional General Manager, Associate Director of Operations and Director of Patient Care Delivery prior to joining ECIST in February 2010.

Nye Harries

Nye joined the Emergency Care Intensive Support Team in 2011 as an Intensive Support Manager. His work has involved leading diagnostic reviews and co-ordinating improvement programmes for trusts and whole health communities on emergency care pathways.

Nye Harries joined the NHS as a graduate trainee and spent 15 years in operational and corporate management roles in acute trusts in London, Berkshire and Bristol. He worked for six years in the Department of Health (DH) national delayed discharges support team. He then moved to the DH Older People’s policy directorate, working with three National Clinical Directors for Older People. He was co-chair of the DH Falls and Fractures Working Group which published national guidance in 2009, and co-ordinated strategic health authority (SHA) sponsored clinical peer review exercises.

Liz Sargeant OBE, MSCP

Liz has worked as an Intensive Support Manager within the Emergency Care Intensive Support Team since April 2012. Liz is a Chartered Physiotherapist who has worked in a variety of clinical and research settings for 20 years, including as a specialist in Paediatric Physiotherapy before moving into General Management in 1990. She has held a variety of Board level positions in Acute, Community, Primary and Social Care. 

Liz has previously worked for the Department of Health as a member of the Health and Social Care Change Agent Team and as a Executive Director of Adult Health and Social Care for Cambridge City PCT and Cambridgeshire Social Services. In addition Liz has undertaken roles as an Accountable Officer for a pathfinder CCG, an independent consultant and a Non Executive Firector of a PCT. She is currently a Non Executive Director of a Charitable Housing Association and is Board Champion for Supported Housing.

Pete Gordon

A nurse by background, Pete worked as a senior nurse in critical care before moving into health service management. He held a number of improvement and management roles before joining the Emergency Care Intensive Support Team. He has a passion for staff engagement and the ability to facilitate front line staff to develop simple effective solutions such as the SAFER patient flow bundle to improve the delivery of patient care.

Elective Care Intensive Support Team

John Turner

John is an Intensive Support Manager with over 28 years’ experience working in the NHS. He has worked in a variety of NHS provider and commissioning organisations but principally in the areas of service improvement and performance management. Most recently before joining the IST John worked in commissioning organisations both in East Anglia and London. During his time with the IST he has supported a range of organisations across the country to reduce waiting times for patients.


Shola Adegoroye

Shola is an Intensive Support Manager (Elective and Cancer) and has worked in the NHS for over a decade, working largely in acute hospitals managing 18 weeks, cancer, patient access services and a variety of clinical services. She has led on large-scale internal and cross organisation redesign and improvement projects using Lean and other service improvement methodologies.  Since joining the Elective Care Intensive Support Team (IST) in 2010 Shola has worked with over 50 organisations supporting them to implement improvements to their services and achieve timely 18 Week referral to treatment (RTT) and cancer and diagnostic pathways.

Doug Barnes

Since joining the Elective Care Intensive Support Team as an Intensive Support Manager, Doug has worked with numerous hospital trusts to help them better understand the dynamics between demand, capacity and waiting lists. He has a special interest in the development and use of modelling tools. He has also spent time on secondment to the Department of Health Performance Delivery Team and as an advisor to the NHS South of England RTT Task Force.

A graduate Human Biologist with a previous private sector career in logistics, Doug has worked for the NHS for over 15 years. Prior to joining the IST over four years ago, Doug worked principally in commissioning (primary and secondary care services) and performance management roles at primary care trust (PCT) and strategic health authority (SHA) level. 

David Boothey


David is an Intensive Support Manager within the Elective Care Intensive Support Team (IST). He has worked in several large London Acute Trusts, along with many acute Trusts across the country as part of his IST role, providing support within elective services and diagnostics.  David has many years experience working in the public sector and healthcare, including 10 years international healthcare experience, moving to the UK in 2005, working initially with the Department of Health, National Programme Delivery (Childhood Obesity), as a Risk Manager / Programme Manager, joining the NHS In 2007.  David is a Fellow of the Chartered Management Institute and Member of the Institute of Directors, and has completed a Masters in Business Administration (MBA), Graduate Diploma in Public Health (Epidemiology and Public Health Policy), and an Bachelor of Business (Administrative Management).

Peter Hyland

Peter Hyland is an Intensive Support Manager within the Elective Care Intensive Support Team. He has worked with a range of organisations across the country to support their elective services. Peter has worked for the NHS for over ten years and has a background in information and performance management. He has worked for both a Commissioner and Provider within the informatics arena, having worked for a large acute trust in London most recently. In addition, he undertook an operational role related to elective care at an acute trust.

Sue Stanley

Sue is an Intensive Support Manager for the Elective Care Intensive Support Team (IST). A Registered Nurse, Sue has over 30 years’ experience working in the NHS in clinical, operational and service improvement roles. Sue joined the IST in March 2013. 

Nikki Waddie

Nikki has worked as an Intensive Support Manager with the Elective Care Intensive Support Team since 2010. With a professional background in nursing and latterly in health care management, Nikki has worked with a range of staff groups across various disciplines in secondary health care.  Following the completion of her PhD, she has taught, within university and nurse education programmes, diverse modules from courses for unregistered staff to masters’ level units.  

Piers Young

Piers joined the Elective Care Intensive Support Team in November 2009 as an Intensive Support Manager. 

He previously worked for the Department of Health and the National 18 Week Team. During that time he led on a number of national musculoskeletal work streams and taskforces. In addition Piers has worked in health care management in elective care in both operational and service improvement roles. He also holds an MSc in Healthcare Management and has completed a number of consultancy and service improvement courses.

Lynn Neat

Lynn has 25 years’ experience working in the NHS.  She started her career in outpatient administration, progressing to managing outpatients and latterly the PAS training function prior to moving to UHCW in Coventry in 2003.   She held a number of senior positions at UHCW, all within the centralised Patient Access Team, such as: Waiting List Manager, Booking Centre Manager, Primary Care Interface Manager, Access Manager, 18 Week Lead and Group Manager, Patient Access & Outpatients.


Our Partners are experienced NHS Chief Executives and Directors with a proven track record of delivery. They, where appropriate, will dedicate time to lead the assignment and will take responsibility for managing and coaching the assignment team.

They have access to the skilled members of our pools, to powerful problem-solving tools, and also receive personal coaching and learning opportunities.

The Partners also benefit from the NHS IMAS programme by having the opportunity to use their skills to support the wider NHS. They also, where appropriate, monitor the progress of pool members who are on assignment and act as mentors to help develop talent for the future.

Pool members

Our pools consists of a variety of highly skilled professionals from across the NHS and wider professional backgrounds. NHS IMAS pool members assist NHS organisations in a variety of ways including operational, financial or strategic support.

Members of our NHS pool are highly competent individuals and functional experts who add value through specific skill sets or professional expertise. These experts include nurses, doctors, analysts, financial and operational specialists.

The pool members benefit from being able to access real work opportunities to develop their skills and exposure to broader experiences and networks. They also get training and development when on assignments by receiving personal support and coaching from our partners.

Our second pool consists of independent candidates who have left the NHS but have retained a wealth of experience.