NHS IMAS offers National Health Service (NHS) organisations that need short or medium term support, the means to access the management expertise that exists throughout the NHS.

Meet the team

NHS IMAS is made up of Partners and pool members from the NHS. They are supported by:

  • a small core team who manage the programme and assignments
  • a hand-picked selection of independent consultants who NHS organisations rate

Please note that from 1 April 2016, the Intensive Support Teams became part of NHS Improvement.

NHS IMAS Core Team

Richard Jeavons

Richard is Senior Partner for NHS IMAS. Richard is also Chief Executive of the Independent Reconfiguration Panel (IRP), which advises the Secretary of State for Health about disputed NHS service change. Richard is a highly experienced Chief Executive working in National, regional and local roles.

In addition to leading on high-profile programmes for the Department of Health his frontline leadership roles have included over 13 years as a Chief Executive at a large Children's Hospital Trust, two Health Authorities, and a Strategic Health Authority.

Janet Walter

Janet has been Managing Partner since NHS IMAS was established in 2008. She has a wealth of experience having held Executive Director positions in the NHS for 18 years. Her appointments have spanned across a diverse range of NHS organisations including national programmes, a Strategic Health Authority (SHA), an Ambulance Service and a Mental Health and Community Services Trust.

Janet has also been an Executive Coach for over 10 years and possesses a balanced, action focused, high energy and enthusiastic approach including Neuro-Linguistic Programming (NLP) and Myers-Briggs Type Indicators (MBTI). In addition to Executive Coaching, she can give professional advice on capacity and capability development, fitness for purpose reviews, problem solving, leadership and motivation.

Sabrina Armstrong

Sabrina has joined us as Programme Director from her previous role within Calderdale and Huddersfield NHS Foundation Trust where she was Assistant Director of Corporate Affairs.

Gemma Jones

Gemma is a Senior Programme Manager at NHS IMAS and has been an integral part of the team since our inception. She has undertaken a number of roles on national programmes including Project Manager in the Communications and Stakeholder Engagement Directorate at NHS Connecting for Health. Gemma is responsible for coordinating and managing a programme of assignments and has also undertaken assignment work for NHS IMAS.

Gemma also has extensive experience in events management and stakeholder engagement, gained from working in high profile roles in both the public and the private sector.

Priya Bala

Priya has joined us as a Programme Manager from NHS England where she was Planning and Reporting Manager in the Medical Directorate. She has previously worked at the Department of Health as a Workforce Analyst.

Daniel Wood

Daniel has joined the team as a Programme Manager from NHS Improving Quality (NHS IQ). Daniel's role at NHS IQ was as Business Management Team Lead for the Improving Capability Directorate where he coordinated key business activities, including business planning, reporting and  financial management. Prior to that Daniel was a Complaints Administrator for a Local Authority, dealing with complaints regarding social care.

Anna Firth

Anna joined NHS IMAS as a Programme Manager from NHS Internal Audit where she completed clinical quality audits across both provider and commissioner services.

Anna brings a wealth of NHS experience to the role having worked previously as Patient Partnership Manager leading on complaints handling and patient engagement in a Foundation Trust and has experience of information and operational service management in the acute sector.

Debra Coulson

Debra has joined us as NHS IMAS Business Support Manager. Her previous role was within the Customer Contact Centre at NHS England. Prior to this Debra spent 22 years in the media industry where she was responsible for a large team creating advertisements for newspaper and online purposes. She has extensive administrative experience and is keen to develop her skills within the NHS.

Uzma Fazal

Uzma has recently joined the team as Programme Manager from NHS England and has extensive experience in commissioning, programme management and patient engagement. Prior to joining NHS IMAS, Uzma worked across a  number of programme portfolios within the Regional Assurance and Delivery Team, including the implementation  of CCG Assurance, providing expertise on CCG Governance, co-ordinating Operational Planning and supporting delivery and improvement of constitutional standards.

Jordan Scott

Jordan has returned to NHS IMAS as Business Support Manager. His previous role was at NHS Improvement where he was Programme Support Officer with the Emergency Care Improvement Team. Jordan previously took part in a placement year within NHS IMAS as part of his Business Management degree at the University of Huddersfield and looks forward to developing new skills and strengths within the team.

Rachel Haigh

Rachel Haigh will be taking over from the team PA, Calvin Bell, who is currently on assignment at NHS England. This is Rachel's first role within the NHS and we look forward to working with her.


Our Partners are experienced NHS Chief Executives and Directors with a proven track record of delivery. They, where appropriate, will dedicate time to lead the assignment and will take responsibility for managing and coaching the assignment team.

They have access to the skilled members of our pools, to powerful problem-solving tools, and also receive personal coaching and learning opportunities.

The Partners also benefit from the NHS IMAS programme by having the opportunity to use their skills to support the wider NHS. They also, where appropriate, monitor the progress of pool members who are on assignment and act as mentors to help develop talent for the future.

Pool members

Our pools consists of a variety of highly skilled professionals from across the NHS and wider professional backgrounds. NHS IMAS pool members assist NHS organisations in a variety of ways including operational, financial or strategic support.

Members of our NHS pool are highly competent individuals and functional experts who add value through specific skill sets or professional expertise. These experts include nurses, doctors, analysts, financial and operational specialists.

The pool members benefit from being able to access real work opportunities to develop their skills and exposure to broader experiences and networks. They also get training and development when on assignments by receiving personal support and coaching from our partners.

Our second pool consists of independent candidates who have left the NHS but have retained a wealth of experience.